Promotion Terms and Conditions
Last updated 01 November 2011
- * This promotion (this “Promotion”) is brought to you by the Casino and is only available to first time Players ("Player/s") at the Casino, who open their first Real Money Account during the Promotional Period.
- * This Bonus may not be used in conjunction with any other sign–on bonuses granted by any casinos in the group of casinos of which the Casino is a member, unless otherwise specifies by the casino.
- * The Bonus will only be granted once the required minimum purchase of Casino credits has been made during the Promotional Period – the minimum purchase shall differ from currency-to-currency and deposit mechanism used (“Minimum Purchase”).
- * Where a Bonus has been granted to you, subject to you being required to have made a valid deposit into your Cash Balance, you may not withdraw or attempt to withdraw any part of your deposit before the Bonus is paid into your Bonus Balance. Any attempt to do so may result in the Bonus in question as well as any winnings made using the Bonus being forfeited.
- * This Bonus is limited to one per person per Casino account. If Players open multiple accounts they will not be eligible for the Bonus on each account. The Bonus is only available once per Player and/or per environment where computers are shared and/or per e-mail address.
- We reserve the right to exclude countries from free offers.
- * In order to be eligible for any Sign-Up Bonus, you must be playing in the primary Currency Unit used in the country of your registered address and from you are playing. The Casino reserves the right to withhold or remove Sign-Up Bonuses and any winnings achieved on accounts depositing in currencies in contradiction to this term. Where the Casino does not offer the primary Currency Unit in your country, you will be eligible to play and receive bonuses in US Dollars (USD) or Canadian Dollars (CAD).
- * All new players have 7 days from the date their account was opened to claim their sign-up bonus. Thereafter the offer will be unavailable. Subsequent offers will be available to the player but the Signup bonus will be considered forfeited.
- * Once you have received a Sign-Up Bonus at any of the Group’s member Casinos, you are required to meet additional minimum Play-Through Requirements before you are eligible for additional Sign-Up Bonuses at any of the other member Casinos. You may thus not claim or receive a Sign-Up Bonus at this Casino if you have previously claimed or received a Sign-Up Bonus from another Group member Casino and have not yet wagered such previously claimed or received Sign-Up Bonus and its associated initial deposit at least 100 times at the Group member Casino that granted you such Sign-Up Bonus. If your Account at this Casino has been credited with a Sign-Up Bonus for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Sign-Up Bonus and any winnings received by you after the Sign-Up Bonus has been credited to your relevant accounts.
- * If you do not want any Sign-Up Bonus which has been deposited into your account by the Casino then you are entitled to request that the Sign-Up Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Sign-Up Bonus. You can do this by contacting Customer support by email, telephone call or live chat. If any Play Through has taken place, then that Sign-Up Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play-Through Requirement associated with that Sign-Up Bonus has been met.
- * If the Sign-Up Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Sign-Up Bonus will be forfeited to the Casino.
- * The Bonus amount is subject to a minimum wager requirement of up to 50 times (“Play-Through Requirement”) before it can be transferred from your Bonus Balance to your Cash Balance. The Play-Through Requirement imposed will vary at our sole discretion per game, promotion and/or region to region. For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000. Any winnings attributed to the Cash portion of your balance can be withdrawn at any time, subject to meeting all of these terms and conditions. In order to meet the wagering requirements, please see the contributing percentages below.
- * For Players on the Percentage Tracking Mode Bonus System the following Play-Through Requirements will apply. Please see the contributing percentages below for the rules on fulfilling the wagering requirements. The percentage of your bonus balance in relation to your cash balance will determine the wagering percentage. For example, a deposit of 100 credits will qualify you for a bonus of 100 credits resulting in a total of 200 credits in your casino account balance, 50% in the cash balance, and 50% in the bonus balance. Thus, until the wagering requirements are met, the money wagered on the games will come to 50% of your cash balance, and 50% of the bonus balance. Winnings accrued will be allocated in the same manner (50% to your bonus balance and 50% to your cash balance). NB! Any bet with your money before a bonus credit has been claimed will result in skewing the proportions money / bonuses, since the proportions are calculated from the amount in your cash balance at the credit of the Welcome Bonus.
- * Wagering on all games except Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War, Red Dog will count towards meeting the Play Through Requirement; however the percentage of the Sign-Up Bonus which may be wagered on certain games will vary as follows:
Games % All Slots, Keno and Scratch Card games 100% Video Poker (excluding all aces pokers), all Blackjacks (excluding classic) 10% Classic Blackjacks, All aces Video pokers 2% All Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War, Red dog 0% Wagers placed using the gamble feature 0% All game play on MPV (Multiplayer Tournaments) 0%
- * Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement.
- * If you claim any bonus of any nature, you may not revoke your claim to the same. If, however, the Casino credits you with a bonus, for which you have not specifically claimed, such bonus and relevant Play-Through Requirements shall apply to such bonus unless you specifically opt-out of receiving such bonus by contacting Casino support prior to utilising the Bonus.
- * Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Sign-Up Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met and any other pre-and post Bonus activity. The Casino reserves the right to decide in its sole discretion which activities constitute "irregular play" for Sign-Up Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Sign-Up Bonus Play through Requirements.
- You are required to make a deposit into your Cash Balance in order for you to be able to withdraw. You may not withdraw or attempt to withdraw any part of your bonus balance prior to a deposit being made. Any attempt to do so may result in the Sign-Up Bonus in question as well as any winnings made using the Sign-Up Bonus being forfeited.
- * All Casino offers and promotions are subject to ongoing review and the right to change the offers, promotions and applicable Rules are reserved to the Casino, in our sole and absolute discretion. The Casino reserves the right to terminate this Promotion or any element thereof at any time or at our discretion.
- * All participants hereby agree to the acceptance of these Rules when entering this Promotion.
- * The standard terms and conditions of the Casino apply to this Promotion. Insofar as there may be any conflict between the terms of this Promotion and the Casino’s standard terms and conditions, these Promotion specific terms and conditions shall prevail but only to the extent that the terms and conditions conflict with one another. In all other instances these Promotion specific terms and conditions are complimentary and additional to the Casino’s standard terms and conditions.
- * In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.