All about your Account
1.How Do I Login to My Online Casino Account?
In the top right-hand corner, click the “Login” button. When prompted, enter your username and your password.
2.I Forgot My Username or Password. What Should I Do?
If you’ve forgotten your password, click on the “Forgotten Password?” link in the login window. You’ll receive an email to reset it. The easiest way to deal with a forgotten username is to contact the customer service department and raise the query with them.
3.Why Can’t I Login to My Account?
Check that your username and password are both correct, and that your Internet connection is working. If the problem persists, contact customer support.
1.How Do I Claim My Welcome Bonus?
All you need to do is create your desktop or mobile casino account and make your first deposit. Your bonus will be credited to your player account automatically.
2.Why Isn’t My Bonus Showing in My Account?
If your online casino bonus isn’t showing in your account, it’s usually because you haven’t completed all requirements. Check the terms and conditions carefully on the promotions page. If you’ve met all requirements and still don’t see your bonus, query the issue with a customer support agent.
1.What Are the Differences Between NetEnt and Microgaming Online Casino Games?
Both are excellent developers, but Microgaming’s range is bigger and their graphics and special features are different. NetEnt is best known for its Vegas-like online slots.
2.Why Are My Online Casino Games Loading So Slowly?
The biggest reason for slow-loading games is an unstable Internet connection. Check the strength, and that you have enough data or are properly connected to Wi-Fi.
3.How Do I Play for Real Money?
Choose any casino game that you want to play, and select the real play option. You’ll be able to easily toggle through the controls to set the bet size that you want.
4.What Are the Best Table Games?
In all honesty, each of our online casino table game is top-quality. We couldn’t say whether our live dealer, Video Poker, Roulette, Blackjack, Keno or any of our other sections is the best – they are all equally great!
5.What Are the Most Popular Online Casino Games?
You’ll find the hot games, which have been receiving the most playing action recently, highlighted on our homepage. Don’t underestimate the games that are currently cold either – they’re still entertaining and will still pay out well if you are lucky!
1.How Do I Play Online Slots?
All you need to do is choose which of our incredible online slots you feel like playing, toggle through the controls to set your paylines and bet sizes, click “Spin” and start enjoying yourself.
2.How Can I Win at Online Slots?
Slots are completely based on chance, so there is no real strategy to apply. We do suggest that you choose games with high Return to Player percentages.
3.What is a Respin?
A respin involves 1 or more reels being spun again, while the rest of the reels are still, in order to try and create more winning paylines on the screen. You can pay extra for a respin, or have it awarded to you because of events in the slot.
4.What are Progressive Jackpots?
Progressive jackpots are jackpots attached to games (usually slots), which keep growing until someone is lucky enough to win them.
5.How Do Progressive Jackpots Work?
The games attached to a jackpot are connected in a progressive network. A portion of every real money bet placed by every player is added to the collective pot so it just keeps growing until it is triggered and paid out.
6.How Often are Progressive Jackpots Won?
Although the jackpot in a progressive is not triggered often, the other payouts’ return rates are as high as they are in the other games at our online casino.
1.What are the Basic Blackjack Rules?
The objective in land-based and online Blackjack is always to get a hand total of 21 without going any higher, while also beating the dealer’s hand. You’re dealt 2 cards, which you can see, and so is the dealer. You can see 1 of the dealer’s cards, which faces up.
Based on your understanding of probability and the cards you can see, you need to decide what to do to win the round. You can Stand (retain your hand and end your turn) Hit (get another card), Split (divide a pair into 2 new hands of 1 card each, and get another card dealt to each new hand) or Double Down (double your stake and get dealt another card).
2.How Do I Play Craps?
Firstly, make sure you play at Gaming Club, which is the greatest quality casino for Craps – or any other game. You’ll be predicting how a pair of dice will land. The game is simple, but the action is incredible.
3.How Do I Place a Bet?
Make sure you have funds available in your online casino account, and choose the game you want to play. The player controls are at the bottom of the screen, and you can easily set your bet within a matter of moments from here.
4.What are the Minimum and Maximum Bet Sizes?
Our minimum and maximum wager sizes vary with the games, but you can be sure that we accommodate all player budgets.
1.Are My Funds Safe with Gaming Club Casino?
Yes, we use state-of-the-art SSL encryption technology to protect your financial details at all times.
2.Are My Credit Card Details Secure?
Yes, our SSL encryption technology safeguards your personal as well as your financial details.
3.Can I Register a Credit Card That is Not in My Name?
No, for security purposes you can’t register a credit card that is not in your name.
4.What Happens if My Online Casino Transaction Times Out?
To help keep your funds safe, if a transaction takes too long to complete it will time out and no funds will be transferred.
5.Do I Need to Provide Documents or Information Before I Withdraw Money from Gaming Club?
Yes, in the case of making withdrawals using your credit card we will need you to provide documents proving your identity.
6.How Do I Check My Online Casino Balance?
Once you’ve logged into Gaming Club, you’ll be able to check your balance under account details.
Licence and Regulation
1.Where is Gaming Club Casino Registered?
Gaming Club is licensed and registered in Malta by the country’s Gaming Authority.
2.Can I Trust Gaming Club?
Yes, you can trust Gaming Club completely. The Malta Gaming Authority checks that all game results are fair, that all transactions are secure, and that all other operations are carried out properly. If you’re looking for quality casinos online, you won’t find a better option.
3.What is the Minimum Age to Play at Gaming Club?
To play at the world’s best online casino you must be at least 18 years old.
If you have a query that isn’t answered on this FAQ page, feel free to contact our customer service department that operates 24/7. You can also read more on Gaming Club Online Casino FAQ.