Responsible Gaming

Gaming Club Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience.

Gaming Club Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

We have also implemented the following strict rules to ensure a responsible gaming environment:

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

In order to ensure child safety on the Internet, we encourage our Players to make use of filtering software to prevent minors from accessing certain online material.

Player Self-Exclusion

If you are concerned about your gambling behavior, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

Cooling Off

Should you wish to temporarily exclude yourself from our Casino, please contact support directly and state exactly how long you want to be excluded for. Please note: the minimum 'Cooling Off' period is 24 hours and the maximum period is 6 months. 

Self exclusion

If you would like to self exclude yourself from our Casino, please contact support and state how long you would like to be excluded for. Please note: the minimum 'Self Exclusion' period is 6 months.

If you want to request a deposit limit, please contact us and an operator will deal with your request. The decrease of deposit limits are available per day, per week and per month. Your requests shall be dealt with timeously by an operator. Increases in previously decreased deposit limit requests shall only be effective after 24 hours.

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

To change your deposit limits or to request exclusion, please contact our 24/7 Support Team.

If you are worried about your gaming behavior, please take our self-assessment test.

Gambling Questionnaire

Do you feel that gambling affects your work?

Have you argued with friends or family about how much you gamble before?

Do people ever refer to you as a gambler or know you as one?

Do you feel guilty when you gamble and lose a lot of money?

Do you see gambling as a source of income?

Do you feel like you have to return to win back your losses after losing?

Is gambling the only thing you really want to win at?

Does winning inspire you to play until you win more?

Have you ever gambled till you’ve run out of cash before?

Have you had to borrow money in order to pay for gambling sessions?

Would you sell something personal for money to gamble with?

Do you consider ‘gambling money’ as excluded from normal household expenditure?

Does gambling literally mean everything to you?

Do you often gamble for longer than you thought you would?

Do you consider gambling to be an escape from stress?

Would you steal or commit an illegal act in order to raise money for your gambling?

Is your gambling a cause of worry and stress which affects all aspects of your life?

When having a hard day at work, do you get the urge to gamble?

Have you ever celebrated any good news by going gambling?

Does your gambling make you feel like escaping your life to the extent of considering suicide?

If your answer to seven or more of these questions was, ‘YES’, you should consider speaking to a professional as listed below:

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